Shipping policy

Shipping Policy

Last updated: June 26, 2026

Overview

Thank you for shopping with TenForShep. We aim to process and deliver your orders as quickly and reliably as possible.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

Once your order has been processed, you will receive a confirmation email.

Shipping Times

Estimated delivery times:

  • United States: 3–6 business days

  • International (if available): 7–14 business days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Any available promotions such as free shipping will be clearly shown at checkout when applicable.

Order Tracking

Once your order ships, you will receive a tracking number via email. This allows you to track your package in real time.

If you do not receive tracking information within a few days after ordering, please contact us.

Shipping Address Accuracy

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

If your order is delayed, lost, or appears to be stuck in transit, please contact us so we can assist you.

We will work with the shipping carrier to help resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product and packaging so we can assist you with a replacement or refund if eligible.

International Shipping

If international shipping is available, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Contact Us

If you have any questions about shipping, please contact:

TenForShep
Email: andrewfortin0@outlook.com